Job Description
* Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
* Take orders and send them to kitchen staff through the POS system.
* Deliver orders promptly to the kitchen production area.
* Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
* Keep tables and service areas clean and tidy as per procedure manual.
* Maintain hygienic food service techniques during service.
* Take responsibility for your designated section and station.
* When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
* Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Qualifications
- Hotel and Bar experience required
Additional Information
You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.
Our hotel offers 121 rooms, and our new Revel Bar.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.