Adaptable Recruitment are delighted to be partnering with a growing organisation who are looking for a Customer Service Administrator to join the organisation on a permanent basis. The role is based in Liverpool and is fully site based. This opportunity is ideal for an office administrator or customer service administrators looking for a new opportunity. Salary/benefits: £23,788 per annum 25 days holiday plus bank holidays 09:00 - 17:00 Monday to Friday Job Duties: Process scanned and manual claims through the use of computerised system. Liaise with practitioners to validate claims Contact policyholders in the event of insufficient or incorrect claim information Update any changes to policyholder details Keep Team Leaders informed of unresolved issues When will interviews be taking place Interviews will be happening as soon as possible? Ideal experience Previous administration or customer service administration experience Excellent customer service skills Excellent organisation skills