We are proud to provide 'Outstanding' care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'. Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Recently the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
Job overview
We are looking for an innovative, assertive and flexible individual, with strong leadership skills to oversee the Planned Care Therapy administration teams within the Community Health & Integrated Care (CHIC) Division. This role will also provide support to Service Managers, General Manager, Heads of Service and Head of Allied Health Professions.
This is a permanent post, 37.5 hours per week, working across areas including Bexhill, Hastings, Rother, Seaford, Hailsham and Eastbourne. The ability to travel independently will be essential.
We aim to provide a positive working environment, staff experience and development for all whilst supporting the delivery of high standards of individualised patient care.
Main duties of the job
Main duties involved in this role include:
* To lead the administration staff within the Planned Care Therapies sub-division.
* Ensure the timely and responsive processing of referrals and booking management systems within the sub-division, monitoring and providing assurance for both data quality and referral to treatment times.
* To lead project management and process reviews.
* To carry out data analysis and solution identification.
* Support the team to explore and develop digital innovation and technology to improve patient care and customer service.
* To be responsible for the recruitment and selection, supervision, appraisal and training of administration staff within the portfolio.
Person specification
Qualifications
Essential criteria
* GCSE Maths and English.
* NVQ4 level Management Qualification or equivalent operational Management experience.
* Typing and word processing to RSA3 or equivalent.
* Expert Knowledge of specialist IT systems.
* Evidence of ongoing relevant training and development to postgraduate level.
Desirable criteria
* Project or programme Management Qualification.
* Evidence of higher learning in leadership qualification.
Experience
Essential criteria
* Evidence of leadership and managing staff.
* Proven recent experience of working in a busy office environment as an administrator.
* Experience of working in a large organisation in a similar role.
Desirable criteria
* Experience of working in the health sector.
* Experience of working with digital rostering systems.
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
* The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
* Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
* Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
* Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
* Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
* Safe
* Effective
* Caring
* Responsive
* Well led
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
#J-18808-Ljbffr