Role: Community Housing Officer
Salary: Grade 9 £37,938-£40,476
Hours: 37 per week
Dudley MBC is seeking to appoint a full-time Community Housing Officer. This is an exciting and challenging front-line role, managing a patch of Local Authority tenancies within Dudley Borough.
The purpose of the job is:
1. To deliver a community focused tenancy and estates management service, highly visible to tenants, residents, and other stakeholders.
2. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments, and other agencies.
3. To provide responsive services to customers to create attractive, well-maintained, safer estates.
4. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams/services.
The successful applicant will have extensive experience in an operational housing role and be able to demonstrate a history of providing excellent customer service.
The role is front line, and you will spend at least 60% of your time on patch. Some evening work will be required.
A basic DBS check will be required.
For an informal discussion please contact Kirstie Young, Community Housing Team Manager on 01384 812264.
All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness.
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.
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