Business Rates Officer
Location: Enfield
Rate: £22 per hour (umbrella)
Contract: Full Time Contract (3 Months)
Novax Recruitment is actively seeking a Business Rates Officer in Enfield. This is a contract with a scope for extension working full time hours.
The job:
* Responsible for delivering a professional, customer-focused, high-quality service whilst maximising revenue and reducing arrears through the administration and recovery of Council Tax and/or Business Rates.
* Dealing directly with businesses or individuals, answering end-to-end (billing to recovery) queries, including but not limited to complex collection service matters, through data entry and customer contact.
* Dealing with all customer correspondence, income maximisation work through all stages of the billing and recovery cycle including post Liability Order recovery.
* To be decisive and confident in decision making, offering technical advice and guidance both written and verbal.
The candidate:
* Experience of working in a financial or collection environment is essential.
* Experience working with business rates is essential.
* Experience working in a similar position in the public sector is desirable.
* Civica Open Revenues knowledge is highly desirable.
Please submit your application via the contact details provided, and you will be contacted with further information about this opportunity. Alternatively, you can email your CV directly or call me.
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