Casual Duty Manager Grade 6, £17.29 per hour (inclusive of local weighting) depending on experience. Based at BEAM, Hertford (Formally Hertford Theatre) Are you a great communicator, with experience of leading from the front and a passion for working in the arts? We are looking for someone like you to join our team You’ll be responsible for operations during events and shows, to help ensure the building is operating safely. You will be responsible for the smooth opening, running and closing of the building. This casual role will mostly consist of evening work, you will lead the Welcome Team to provide a warm, friendly and professional welcome to all audience and event attendees. What will be the key responsibilities? - To manage the safe public operation of BEAM, delivering our broad programme of films and live entertainment. - To be the open, friendly, knowledgeable face of BEAM. - To ensure the smooth running of operations throughout the venue, and to take responsibility for the health, safety & wellbeing of all visitors and staff. - Ensuring safe evacuation of the entire building (members of the public and staff) in the event of an emergency; liaison with emergency services. - To motivate the Welcome Team in the delivery of an outstanding customer experience. About you As an ideal candidate, you will have: - Good numeracy and literacy skills, including GCSE passes at grade A-C (or equivalent qualification) in English and Maths and/or equivalent experience. - Experience of working in a supervisory or management role in a busy, public-facing hospitality, retail or arts and culture environment. - Enthusiasm to work in a busy arts environment, with a can-do attitude. - Good understanding of Health & Safety and evacuation requirements. - Experience of using an EPOS system What can we offer you? - A stimulating and supportive work environment - Flexible working arrangements, including flexi-time - 26-29 days’ annual leave rising to 34 days with 5 years' local government service - Employee well-being programme Closing date: Friday 31st January 2025 at Midnight. Interviews will be held Week Commencing 3rd February 2025. So, if you’re looking to make a difference in East Hertfordshire as a Casual Duty Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work