Due to expansion, our client is looking to appoint 2nd Line Support Engineers to help with providing managed services to their clients with the delivery of technical projects. Day to day you will be providing remote support to Senior Engineers/ Consultants.
Our client is a prestigious support company that prides itself on their expertise and knowledge in supporting customers in the private and public sector and have several high-profile clients that they work with. In essence, you will be working with some of the best in the business supporting interesting projects for a variety of clients.
If you are ready for the next step in your career and looking to find a company that provides growth and support to their people, then this position could be of interest to you as there is a clear pathway to becoming a consultant and those that would love to go further, could build up to becoming a Solutions Architects.
As the 2nd Line support Engineer you will be contributing to proposals, statements of work and project initiation documents as required and enjoy working independently and in a team-oriented, collaborative environment.
As the 2nd Lind Support Engineer you will be responsible for:
1. Performing daily checks for the cloud hosting platform and customer systems
2. Installing/configuring of customer solutions
3. Work in a team on larger projects to help meet client outcomes
4. Contributing ...