Role : Industrial Print Service Engineer- High speed Inkjet / CIJ
Location : Onsite - Norwich
Package : up to £51,668 + benefits
Key Responsibilities:
* Be part of a dedicated site-based team, to provide repair and service on our range of high-speed inkjet printing equipment.
* Work face-to-face with customers to provide high quality work and rapid problem-solving solutions. Occasional Travel throughout the UK and Europe may be necessary.
* Support the customer on a rotating shift pattern of four days 7am - 7pm, four days rest, four nights 7pm - 7am, four days rest, repeating. At times of holiday you will be required to cover additional shifts as required. Flexibility around these hours and working patterns would be required.
* Actively work as part of a team to improve team performance in terms of service delivery.
* Provide assistance to customers via telephone and on site.
* Diagnose equipment and repair in a timely fashion.
* Attends training courses to meet business needs.
Primary Tasks:
* Diagnose and repair system/module faults as required to minimise equipment downtime and optimise production.
* Carry out routine and scheduled equipment maintenance in line with manufacturers' recommendations and customers' production windows.
* As part of a team or independently, install and commission print equipment.
* Provide troubleshooting analysis and resolution of problems for all equipment.
* Complete all site visit report forms...