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* Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
* Record information on contacts as and when required and maintain accurate records and systems.
* Manage and protect all customer information, including sensitive information, in accordance with the relevant legislation.
* Resolve all dissatisfaction during the first point of contact wherever possible.
What You Bring:
* No prior experience needed - we'll provide all the training you need!
* BPSS clearance (handled by Adecco upon successful application)
* DBS clearance (or a willingness to obtain one)
* Outstanding communication and interpersonal skills with an excellent standard of verbal English
* Ability to work flexibly, both independently and as part of a dynamic team
* Keen attention to detail and strong problem-solving abilities
* Working Shift Pattern: 5 days a week over 7 days on a rota. Shifts will be 08:00-01:00. Shifts are issued on a fair rota system and cannot be chosen or selected by preference. Each shift is 8 hours long.
* Hybrid Working Pattern: Successful candidates will be expected to work on-site in Warrington full-time for 4-6 weeks upon commencing their assignment. Following sign-off after this time, candidates will move to a 40/60 Hybrid model.
* Training Information: Training will be a 2-week course, on-site and in person.
Ready to Make a Difference?
Join us in creating a safer community and gain meaningful experience along the way. Apply now and be part of a team that truly makes a difference!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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