The purpose of the Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support clients, providing a continued and consistent point of contact whilst assisting him/her in navigating the various change pathways available to them. The role focuses on sourcing accommodation pathways, and referrals into various support services that clients may be facing. It is the beginning of assisting clients on their journey from homelessness to independence.
Main role and responsibilities:
* To be responsible and accountable for the effective delivery of high-quality outreach services for rough sleepers, in line with SPEAR’s policies and procedures.
* Provide an effective needs-led service for client’s engagement with SPEAR, to effect sustainable, long term change.
* Conduct regular outreach shifts, in order to identify and contact rough sleepers, carrying out verifications and obtaining information to support their move on.
* Ensure assessments and support services are culturally appropriate and relevant to the Roma community, facilitating their engagement with available resources.
* Establish partnerships with multi-disciplinary teams and agencies, advocating for Roma individuals regarding welfare rights, immigration issues and other support needs as necessary.
* Work with allocated clients to assess their needs, refer to appropriate support services, and secure appropriate accommodation.
* Assist clients with finances, including benefit claims and debt issues, liaising with appropriate agencies.
* To be responsible and accountable for ensuring provision of advice, support, crisis intervention, and future planning, appropriate to the express needs of service users.
Benefits:
* 34 days holiday (inclusive of bank holidays) increasing with length of service
* Enhanced maternity and paternity leave
* Enhanced occupational sick pay
* Enrolment into our pension scheme after three months’ service
* Yearly eye care vouchers
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