Our client, a well-established and supportive accountancy practice, is seeking an experienced Business Services Manager to take ownership of a portfolio of clients and ensure top-tier service delivery. This is a fantastic opportunity to join a firm that values autonomy, professional development, and a collaborative team environment.
The Role:
* Act as the primary point of contact for clients, managing their needs and ensuring compliance.
* Oversee the delivery of high-quality accounting and tax services while identifying opportunities for additional support.
* Lead and mentor a small team of bookkeepers and trainee accountants, supporting their development.
* Ensure all work meets technical standards, deadlines, and business goals.
* Support the Head of Business Services with billing targets, workflow monitoring, and process improvements.
What We’re Looking For
* Qualified Accountant (ACA/ACCA/CIMA) or Qualified by Experience (QBE)
* Accountancy practice experience in a Business Services/Client Manager role
* Strong technical knowledge of accounting & tax with a client-focused approach
* People management & leadership skills - experience mentoring junior staff
* Ability to manage multiple client relationships, negotiate fees, and deliver commercial insights
* Confident handling compliance, statutory accounts, and regulatory requirements
* IT proficient - strong Excel and MS Office skills, plus experience with accounting software
What’s On Offer?
* Competitive salary
* 25 days holiday + bank holidays
* Employer pension contribution (up to 5%)
* Death in service benefit
* Professional development & training opportunities
* Access to cutting-edge accounting technology
* Cycle-to-work scheme
* Free on-site parking
* Employee assistance programme (24/7 medical, legal & financial support)
* Exclusive discounts & rewards programme
This is a fantastic opportunity for an experienced finance professional looking to take the next step in their career within a supportive and forward-thinking practice