Job Introduction
Strategic Account Director
AstraZeneca Account / Corporate Services
Are you a visionary leader with a passion for managing key accounts and fostering strong client relationships?
As the Strategic Account Director at Sodexo, supporting our prestigious AstraZeneca account, you’ll lead a dynamic team dedicated to delivering high-quality facilities services across multiple UK sites in Macclesfield & Cambridge
Join us to drive innovation, ensure operational excellence, and make a meaningful impact in the corporate sector. This role is a unique opportunity to influence and elevate client satisfaction while advancing your career with a global leader.
In this role, you will champion Sodexo’s values and a commitment to innovation by overseeing the performance of the UK team, enhancing quality and safety standards, and supporting our Vested contract model.
You’ll build collaborative partnerships with key stakeholders, work closely with technical experts, and drive continuous improvement in compliance and service delivery.
What you'll do:
* Lead and inspire the operational team to consistently meet Key Performance Indicators (KPIs) and contractual commitments.
* Ensure safety, compliance, and audit readiness across all facilities, managing both Hard and Soft FM services.
* Drive client satisfaction by fostering strong, long-term relationships and identifying new business opportunities.
* Oversee financial performance, ensuring effective budget management and productivity improvements.
* Collaborate with Centres of Excellence to enhance financial and operational performance.
* Act as a visible leader on-site, supporting both clients and team members in delivering service excellence.
What you bring:
* Degree or equivalent qualification in Engineering, Building, or Building Services.
* Experience of working in/with pharmaceutical organisations
* Proven experience managing P&L accounts of £10m+ and leading multi-site, multi-service operations.
* Expertise in CAFM, compliance management, and technical knowledge across Hard and Soft FM services.
* Strong interpersonal skills to engage effectively with diverse teams and clients.
* A commitment to safety, quality, and continuous improvement.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you for you. In addition, we offer:
* A flexible and dynamic work environment.
* Competitive compensation.
* Access to ongoing training and development programs.
* Opportunities to grow within the company.
Ready to be part of something greater?