We're expanding Join the Dewsbury team at out latest location and grow with us We are opening a brand new, state of the art family entertainment centre at Railway Street, Dewsbury in February 2025. To build this dynamic Dewsbury team, we will be holding a Recruitment Event on 7th January 2025. Do you have a passion for talking to people? Do you enjoy engaging with new faces every day? If so, then read on… TENPIN IS NOT JUST ABOUT BOWLING We have something fun for all the family to do, regardless of age. We love to entertain—it's in our DNA Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too The Role As a Customer Service Assistant on Reception, you will be responsible for first customer interactions and team communications. Part of your daily routine will involve managing bookings for our amazing activities, problem solving any issues that arise, assisting and providing information to customers. You will be offered the opportunity to be trained across all key areas of the centre, to ensure that you are able to provide support to the team and deliver the best possible customer service. You will work efficiently, show initiative and be a team player. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers Skills You Need Previous experience, in a similar role, managing a busy booking sheet with multiple booking channels. Full of determination, enthusiasm, and be able to work in fast-paced environment Able to provide high levels of customer service and have strong communication skills Fully flexible around working pattern (evening and weekends will be required) Be approachable and helpful Be organised and able to multi-task Our Fantastic Benefits Free Bowling for family and friends Free Food when on shift On the Spot Rewards Tenpin Treats – our benefits platform for exclusive discounts and wellness perks. Medicash – covering your everyday dental, optical, physio, and wellness expenses. Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme Enhanced Maternity, Paternity, Adoption leave Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application. If your application is successful to interview stage, you will be invited to our Recruitment Event on 7th January 2025.