To establish and develop good working relationships at all levels and in all disciplines throughout the trust as appropriate to facilitate the roles of the department. Assume responsibility for keeping oneself informed of developments with the Trust. Key Relationships with Estates Staff, Contractors, Suppliers and NHS Trust Staff. Promote and protect the equality, diversity and rights of others and assist in the promotion of a fair and just culture by being open, honest, supportive and respectful to others. Contributing to the development of and improvement of efficient and effective office and administrative systems. Act as the focal point for the co-ordination of information to support the Estates function and other specified areas within logistics. Provide information to FM and Project and Property Managers as required. Demonstrate a commitment to personal and professional development to ensure that quality standards are maintained. Arrange and attend meetings as appropriate to take minutes for FM and Project and Property Management Team. Act of Estates lead and administrator for the YAS Intranet PULSE App. Receive incoming telephone calls, manage queries or take messages as appropriate. Work with the Property and Project team to pursue quotes and complete any administration work required. Update and report back to clients and contractors on job/projects progress and completion. Log calls/jobs on the helpdesk database utilising helpdesk software. Calls/jobs may be received by telephone, facsimile, email or in person. Communicating with staff on site of impending works and providing notices in advance.