Job summary
To assess by telephone people readiness to change and identify support needed to improve lifestyle and self-management capacity and organise access to relevant services.
Helping people to find and use local services they need and if necessary, signpost to specialist services for emotional support, independent living and or other relevant services.
Previous applicants need not apply
Main duties of the job
To follow up client during and after completion of their lifestyle change intervention and discuss further steps.
Provide evidence-based information to people about a range of health issues related to lifestyle choices such as smoking, physical inactivity, unhealthy eating.
Undertake any other delegated work
Any other function commensurate with competencies and job role
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Job description
Job responsibilities
To assess by telephone people readiness to change and identify support needed to improve lifestyle and self-management capacity and organise access to relevant services.
Helping people to find and use local services they need and if necessary, signpost to specialist services for emotional support, independent living and or other relevant services.
To follow up client during and after completion of their lifestyle change intervention and discuss further steps.
Provide evidence-based information to people about a range of health issues related to lifestyle choices such as smoking, physical inactivity, unhealthy eating.
Undertake any other delegated work
Any other function commensurate with competencies and job role
Person Specification
Qualifications
Essential
1. NVQ Level 3 Health and social care
2. Equivalent training and experience in health care setting
Desirable
3. Level 2 Health Trainer Qualification - Understanding Health Improvement (Royal Institute of Public Health)
4. Level 2 Stop Smoking Cessation
Experience
Essential
5. Proven track record of engagement with people in a customer focused environment
6. Excellent knowledge of the local community
7. Knowledge of behavior change methods
8. An understanding and knowledge of the main health issues affecting the local population
9. Experience of working with individuals on a one to one basis in a health/social care setting
10. Knowledge of the impact of barriers to health improvement
Skills & Aptitudes
Essential
11. Well organised and ability to prioritise workload
12. Excellent communication skills both written and verbal
13. IT skills and data imputing on SystmOne
14. Able to manage own time and work unsupervised
15. Able to work under pressure and in target driven environment
Desirable
16. Willingness to undertake further training as appropriate