Job Description
This is an excellent opportunity for experienced general maintenance operatives looking to join a well-established business with huge growth prospects.
Role Summary:
To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks, inspecting and diagnosing faults, undertaking minor day-to-day repairs and decoration to the buildings, grounds, and equipment.
Key Role Responsibilities:
* Work as part of a friendly and supportive team to ensure all residents enjoy a high level of cleanliness throughout their community.
* Communicate effectively with customers, clients, and colleagues, demonstrating a clear understanding of the issue and using initiative to respond accordingly.
* Maintain focus on delivering services within agreed parameters.
* Monitor the electronic maintenance reporting system daily, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
* Administer property maintenance and records in accordance with business policies and procedures.
* Maintain adequate levels of spares, stock, and supplies, ensuring effective forward planning.
* Respond to calls outside office hours, referring to appropriate contractors as necessary.
* Undertake repair and maintenance tasks to a high quality, including plumbing, joinery, carpentry, painting/decorating, lighting maintenance, and statutory testing.
* Understand and respond to health and safety matters in a timely manner.
* Move furniture and heavy items from location to location on site as required.
Experience & Skills:
Essential:
* Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in the following trades: plumber, electrician, or carpenter.
* Fluent English verbal and written communication skills.
* A helpful, friendly personality with effective communication skills, behaving in a professional, courteous, and helpful manner towards colleagues and residents at all times.
* Good team player with strong relationship building and influencing skills.
* Positive approach and ability to work with little supervision.
* Ability to determine cost-effective solutions to repairs.
* Contractor and Supplier Supervision skills are desirable.
* Excellent organisation skills with the ability to multi-task and prioritise.
* Numerical skills necessary to complete the above activities.
* Flexible approach to work and adaptable to thrive in a changing environment.