Direct message the job poster from Moo Free Chocolates
Human Resources Specialist | GDPR Practitioner | People Focused | Veteran
About Moo Free
At Moo Free, we’re on a mission to redefine the chocolate experience.
We believe that everyone deserves to enjoy delicious, high-quality chocolate—whether they can’t or choose not to consume dairy. Founded in 2010 and based in beautiful North Devon, we’ve grown into a multi-award-winning manufacturer of dairy-free chocolate, offering a wide range of products that bring joy to chocolate lovers worldwide.
What sets us apart isn’t just our chocolate it’s our values. As a certified B-Corp, we are committed to sustainable practices, responsible sourcing, and creating meaningful opportunities for people with additional needs. With our zero-waste-to-landfill commitment and initiatives to reduce our environmental footprint, we’re as passionate about making a positive impact on the planet as we are about our products.
Through our dedication to innovation and inclusivity, Moo Free continues to challenge the norm, championing diversity and celebrating individuality at every step.
The Role
Reporting to the Senior Commercial Manager, the National Account Manager will be responsible for managing and growing existing customer relationships while identifying and securing new business opportunities. This role requires a proactive, customer-focused professional with strong sales and relationship-building skills.
We are looking for someone who has a passion for sales, building brand equity and winning new business. There is an element of own label product supply so experience in managing these relationships would be advantageous.
Key Responsibilities
* Manage and develop the existing customer relationships
* Effectively negotiate commercial contracts and JBPs (where appropriate) whilst understanding how commercial decisions impact the rest of the business
* Proactively seek out new business opportunities and generate leads through networking, referrals, and outreach efforts.
* Work with the Senior Commercial Manager to create and execute the future annual sales plans
* Work closely with Brand Manager, NPD and the Revenue Growth Manager to create strong product and promotional plans
* Create compelling sell-in stories for branded and private label propositions
* Effectively manage product launches, ensuring all business functions are aligned to customers' expectations and timings.
* Analyse and report sales data to maximise product performance and uncover new opportunities for growth
What we’re looking for…
* Proven experience in account management, sales, or business development, preferably in the food industry but not essential
* Passion for Food: Bonus points if you love award-winning chocolate with a meaningful story!
* Relationship Builder: A proven track record of developing long-term, profitable business partnerships
* Commercial Acumen: Strong numerical and analytical skills with a focus on exceeding targets
* Communication Skills: Confident negotiator and influencer with a personable and outgoing nature
* Drive and Initiative: A self-starter motivated by growth and results
* Flexibility: Agile team player who adapts to changing demands
* Proficiency in CRM software
What We Offer
Competitive salary and benefits package
Car allowance
28 days of holiday
Pension and health schemes (post-qualifying period)
Flexibility within core working hours (9:00 AM to 5:30 PM, Monday to Friday)
Join Moo Free and be part of a company that’s making a real difference—one chocolate bar at a time.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries
* Food Production
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