Why The Works?
10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products.
We inspire reading, learning, creativity and play.
The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
Become a Retail Store Manager
As a Retail Store Manager, you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Through recruiting and nurturing your very own diverse team, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way – it’s in our DNA after all! We believe that a high performing team is a happy and engaged team.
You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.
Your Mission
* Delight and inspire every customer by leading a team that offers an exceptional retail experience.
* Create a store experience that's fun, friendly, accessible, and inclusive.
* Collaboration is key! Join forces with fellow Retail Store Managers and Area teams to share best practices and encourage growth.
* Drive retail commerciality, striving for fantastic sales and high performance across all KPI’s.
* Your store will shine with excellent standards and impeccable merchandising.
* As a Retail Store Manager, you’ll be on the front lines, creating an environment that’s always ready to welcome customers.
* You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
* Resilient Champion: You can handle the fast-paced retail environment with ease.
* Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader
* Inspire and motivate your team in line with our employer brand and values.
* Lead your team to reach their potential and achieve store records.
* Work collaboratively with support departments and peers.
* Encourage constructive feedback to improve team performance.
* Support your team's well-being and aspirations.
Our PERKS really are ‘The Works’
* 25% Colleague Discount! - Plus, exclusive Double Discount days!
* MyWorks - Access exclusive online discounts across hundreds of retailers!
* Holiday – 33 days, including bank holidays.
* Wagestream - Claim early access to 50% of your wages as you earn them.
* Can-Do Academy - Access to further training and development.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family - Through our partnership with the Retail Trust.
* Healthcare Cash Plan – Support for your everyday healthcare costs.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application.
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