Description JOB TITLE: Security Officer (Holiday Cover) LOCATION: Friars Walk Shopping Centre, Newport PAY RATE: £12.00 per hour SHIFT PATTERN: 3 Days 3 nights 3 off or 4 on 3 off, 20 hours per week Main Duties & Responsibilities: An opportunity has arisen at Friars Walk Shopping Centre in Newport, for a Security Officer to join our team working for ABM on a holidays cover basis. This could lead to a permanent Contract. 20 hours contract per week, unless covering holidays, then it would be 56 per week. This contract includes days, late evenings, nights and weekends. Requirements Main Duties & Responsibilities: Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Provide a security contact for customers and staff. Provide excellent customer service. Deter anti-social behaviour, theft and criminal activity. Liaise with the Police and management when required. Complete reports by recording observations, information, occurrences and surveillance activities. Deal with any difficult situations that arise in a safe and professional manner. Always appear polished and professional and always adhere to the Dolphin shopping centre/ABM uniform and grooming guidelines. Key Skills and Experience Required DS licence essential. CCTV desirable. A full five-year checkable employment / education history. Experience in corporate / retail security is desirable. Experience in customer service is desirable. Good organisational skills. Excellent communication skills are required both written and verbal. Computer skills to include basic knowledge of MS Office. Valid First Aid at Work certificate desirable. Well presented, and high grooming standards. Outgoing and friendly with a can-do attitude. Reliable & punctual.