Job Description
Service Advisor - Aftersales Customer Advisor - Marine Leisure Yachting\nFull-Time, Permanent role\nOffice-based, Southampton\nHours: Monday to Friday 7.30am - 4.30pm\n* NO WEEKENDS *\n\nSalary in region of £30,000 + bonus with OTE £34-35,000\nAre you ready to be a vital link between our esteemed yacht clients and unforgettable experiences in the world of yachts? We’re searching for a dedicated and customer orientated Service Advisor / Aftersales Advisor to join our clients esteemed yacht company. If you possess a passion for providing exceptional service, local expertise and a love for the yachting world, we want to hear from you!\n\nThe Role:\n\nAt our client's prestigious yacht company, they specialise in curating unparalleled yachting experiences.
As an Aftersales Advisor / Service Advisor, you’ll play a crucial role in ensuring our clients needs are met seamlessly. The opportunity would suit someone with experience of time management and multiple responsibilities, someone who excels with a busy and changing workload.\nServe as primary point of contact for the clients aftersales needs, ensuring their satisfaction and addressing any concerns\nCollaborate with the maintenance and operations teams to oversee yacht preparations and necessary repairs\nAddress any technical issues or concerns raised by clients\nProactively gather client feedback to enhance our services and exceed expectations\nBuild and maintain strong relationships with clients to foster loyalty and repeat business\n\nThe Requirements:\n\nExperience within a similar role - Aftersales / Service department within the Marine/ Leisure Yachting or Automotive Industry;\nDynamic, forward-thinking;\nAbility to demonstrate longevity through a stable career history;\nKnowledge of Kerridge would be very beneficial\n\nThe Benefits:\n\nCompetitive Salary and performance based incentives\nOpportunity to work in dynamic and exciting industry\nCollaborate with a diverse, passionate and talented team\nRoom for growth and professional development within the company\nNo weekends\n\nHow to Apply:\n\nSend your CV and cover letter outlining your relevant experience and why you’re interested in joining the team to Mary at WeRecruit Marine with Job Ref ST1696\n\nMarine - Maritime - Customer Service - Guest Experience - Customer Experience - Concierge - Service Advisor - Aftersales Advisor - Service Administrator - Bookings - Five Star - Prestige - Luxury - Southampton - Hythe - Totton - Eastleigh - Chandler's Ford - Hedge End - Lymington - Christchurch - Bournemouth - Portsmouth - Winchester - Jobs