Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
About ResMed
ResMed has pioneered some path-breaking solutions to improve people’s lives and our mission is to change 250 million lives in 2025. The focus of the products and technologies is to complete the care continuum in the ‘out-of-hospital’ space, enable seamless transitions for people as they move between different care settings and empower the caregivers with actionable data and insights that can transform the way care is delivered.
Let's talk about the Team and You
Our Digital Workforce Experience (DWE) team develops and supports all end point, collaboration, identity and innovative tools that touch over 8000 ResMedians globally on a day-to-day basis. We are a team that focuses on building and enhancing systems, applications and infrastructure to provide the best productivity solutions. Our goal is to make a day in the life of every ResMedian easier.
This Senior Platform Engineering Okta role will act as a design, build and enhance role helping to execute on all systems DWE builds focusing on Okta specifically. You will help enable Okta Platform Engineers to be able to support the business in an effective and secure manner while innovating our Okta environment. DWE is a full cycle team that builds and provides support to our Technical Support team as well as other IT business units, and end users. Therefore, as a Senior and thought leader of this space, there is a broad focus on understanding the cross-functional BUs that require IAM, SSO and ease of app entry into our ecosystem. You will be a person who listens to what the business needs, has a focus on user experience and drives innovation in a secure and effective manner while enhancing your skills and ResMed’s IAM structures and capabilities.
Let's talk about responsibilities:
1. Provide thought leadership through participation in industry standards for Okta road mapping and best practices.
2. Drive and help define the global roadmap for Identity and Access Management while ensuring scalability, resilience and a seamless end user experience.
3. Conduct POCs of new access management products and services to validate integration needs.
4. Coaching, mentoring, and leading the Okta Platform Engineers globally, helping to develop their skills and see the impact they are making across the organization.
5. Build out SOPs, and consistency across the team striving for excellence.
6. Integrate IAM systems with in-house applications, third party applications and SaaS applications for provisioning, identity authentication, and developing connectors between IAM tools and system resources.
7. Implement OKTA integration for our business application using OIN or SAML auth.
8. Set up org2org and SCIM configuration in OKTA.
9. Partner with peer delivery organizations within IT to drive secure solutions without being a road-block.
10. Work across functions to improve IAM solutions to enhance compliance requirements and best practices.
11. Drive team to document system configurations, standards, and procedures ensuring industry and security standards are met.
12. Participate in ongoing compliance, monitoring, and strategy discussions. Ensure audit requirements for the Okta ecosystem are met and be the point of contact for all requirements.
13. Be the voice and brand for the Okta ecosystem, ensuring communication to the end users is effective and what is needed for each specific user.
14. Work at consistently learning new leadership skills that will help develop and enhance the teams skills.
15. Build a team culture of curiosity, improvement and jumping in headfirst to try new things.
16. Drive to educate cross-functional teams in the IAM space that will result in a better end user experience.
17. Develop and maintain documentation relating to ResMed Active Directory and Azure Active Directory environments.
18. Actively listen and develop robust solutions for new challenges and developments through their lifecycle.
19. Demonstrate a proven track record in building, executing and managing enterprise IAM initiatives in a complex organizational environment.
20. Demonstrate experience in creating IAM processes, implementing and integrating appropriate technologies, and evolving/maturing organizational cultures and processes.
Let's talk about you:
* Tier 3 Engineer: Experience in designing and implementing at least 2 projects from end to end.
* Ability to script in at least one language, or expertise with Okta Workflows.
* Experience with managing at least 3k user identities in a single Okta tenant.
* Some level of experience and understanding of Active Directory and 'AD as Master' (ADaaM).
* Okta Certification (admin or consultant).
* Experience in Agile/Scrum/Jira project management environment.
* Experience with Okta FastPass/Passwordless (Okta's trademark term for Passwordless).
Preferred:
* Experience with Azure/EntraID or PowerAutomate.
* Experience in manufacturing environment.
* Experience with MDM (mobile device management).
* Experience with 'HR as a Master' (HRaaM).
* Experience with Okta Access Gateway (OAG).
* Org2Org (multiple Okta tenants).
Let's talk about what you can expect:
* A supportive environment that focuses on people development and best practices.
* Opportunity to design, influence, and be innovative.
* Work with global teams and share new ideas.
* Be supported both inside and outside of the work environment.
* The opportunity to build something meaningful and see a direct positive impact on people's lives.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
About Us
At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier
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