Essential Responsibilities
* Responsible for leading a team of Service Installation and Commissioning engineers.
* Communicating with internal and external customers using both verbal and written.
* Providing quotations for internal and external customers.
* Planning resources to meet customers’ demands.
* Processing purchase orders.
* Creating method statements with risk assessments.
* Liaising with service engineers, providing them with details of work.
* Maintain effective control of Service personnel to include attendance, timekeeping, discipline and performance monitoring. Including looking at succession planning of team members.
* Managing projects from start to finish ensuring engineers are on site in the correct time frame.
* Aid with invoicing for installation, commissioning, and modification and supporting contracts.
* Identify training needs and implement training programs to satisfy the needs of the Service Department.
* Reviewing Risk assessments and update as and when needed.
* Conduct Health & Safety Risk Assessments and procedural reviews to ensure and maintain best practices.
* Provide first-line support for both internal and external customers.
* Ensure that the companies Health, Safety & Environmental policies and procedures are constantly adhered to all aspects of Service with all engineers.
* Participate in the assessment of competence and performance of the service team.
Core Competencies
* The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources.
* The ability to pragmatically solve problems using varied approaches and considering all relevant factors and options before making a decision/taking action.
* The ability to encourage team working within owns function and the broader business.
* The ability to demonstrate energy, drive, commitment and dedication to achieving both own and company success.
* Proactive in approach, resilient under pressure, ability to maintain clarity and vision, and possesses a strong results orientation.
Essential Qualifications
* The ideal candidate shall have good technical experience of 415v LV & MV up to 11KV Switchgear, preferably supplied to an Oil & Gas/Petrochem market.
* Minimum 2+ years’ experience in a leadership role.
* Certified management qualification (e.g. ILM, NEBSM), or be willing to undertake vocational qualification in team leader/management/ leadership skills.
* Educated to a minimum of ONC in Electrical engineering (or equivalent).
* IOSH Safety.
* Full Clean UK Driving license.
Total Rewards
* Competitive salary
* 33 days holiday including statutory
* Health care
* Life assurance
* Pension
* Cycle to work scheme
* Social club
* Opportunity for personal and professional development growth
* Core hours of work 37.5 per week, 8am-4pm
* Annual bonus paid at Christmas time. Bonus is dependent on how the business has performed in the financial year.
* Recognise people going over and above their role.
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