Essential Responsibilities - Responsible for leading a team of Service Installation and Commissioning engineers. - Communicating with internal and external customers using both verbal and written. - Providing quotations for internal and external customers. - Planning resources to meet customers' demands. - Processing purchase orders. - Creating method statements with risk assessments. - Liaising with service engineers, providing them with details of work. - Maintain effective control of Service personnel to include attendance, timekeeping, discipline and performance monitoring. Including looking at succession planning of team members. - Managing projects from start to finish ensuring engineers are on site in the correct time frame. - Aid with invoicing for installation, commissioning, and modification and supporting contracts. - Identify training needs and implement training programs to satisfy the needs of the Service Department. - Reviewing Risk assessments and update as and when needed. - Conduct Health & Safety Risk Assessments and procedural reviews to ensure and maintain best practices. - Provide first-line support for both internal and external customers. - Ensure that the companies Health, Safety & Environmental policies and procedures are constantly adhered to all aspects of Service with all engineers. - Participate in the assessment of competence and performance of the service team Core Competencies - The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources. - The ability to pragmatically solve problems using varied approaches and considering all relevant factors and options before making a decision/taking action. - The ability to encourage team working within owns function and the broader business. - The ability to demonstrate energy, drive, commitment and dedication to achieving both own and company success. - Proactive in approach, resilient under pressure, ability to maintain clarity and vision, and possesses a strong results orientation. Essential Qualifications - The ideal candidate shall have good technical experience of 415v LV & MV up to 11KV Switchgear, preferably supplied to an Oil & Gas/Petrochem market. - Minimum 2 years' experience in a leadership role. - Certified management qualification (e.g. ILM, NEBSM), or be willing to undertake vocational qualification in team leader/management/ leadership skills. - Educated to a minimum of ONC in Electrical engineering (or equivalent). - IOSH Safety - Full Clean UK Driving license. Total Rewards - Competitive salary - 33 days holiday including statutory - Health care - Life assurance - Pension - Cycle to work scheme - Social club - Opportunity for personal and professional development growth - Core hours of work 37.5 per week, 8am-4pm - Annual bonus paid at Christmas time. Bonus is dependent on how the business has performed in the financial year. - Recognise people going over and above their role LI-HF1 LI-LS2