Job Description
Title: Healthcare Assistant
Location: Cambridge
Hours: 40 hours
Salary: £24,000 per annum
We are seeking a skilled and compassionate Healthcare Assistant (Surgery Assistant) to join our team at Optical Express in Cambridge. As a key member of our surgery team, you will play a vital role in delivering exceptional patient care and contributing to our mission of transforming lives through eye care.
The successful candidate will have the opportunity to work in a fast-paced and dynamic environment, supporting our surgeons and patients across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
Your Key Responsibilities:
* Pre-operative testing: Conducting tests prior to examination and treatment, assisting during the consent appointment process, and providing information to patients prior to their IOL or LVC procedure.
* Patient discharging: Instructing patients on post-procedure care, updating medical records, and making follow-up appointments.
* Laser technician: Preparation and calibration of lasers, understanding data, loading and transferring data, and safe running of lasers.
* Co-ordination: Controlling patient flow on the day of consent appointments and surgery appointments, ensuring minimal waiting times for patients and managing queries.
* Assisting the surgeon during consent appointments and treatments: Acting as scrub assistant (LVC only), taking notes for the surgeon, and instilling eye drops.
* Undertaking the role of 'HCA' in IOL theatre: Assisting the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
* Actively participating in end-of-treatment day activities: Updating patient files, filing, compiling 'end-of-day' reports for head office, cleaning the department, stock and lens ordering.
* Reporting untoward incidents: Taking an active role in patient safety issues and quality and risk management.
What We Offer:
* A competitive market-leading salary of £24,000 per annum
* No night shift working
* State-of-the-art, modern working environments
* 29 days annual leave per year
* Pension scheme
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Generous Optical Express friends and family discount scheme
* Ongoing training and development opportunities
* An accessible management team and transparent management structure
* Working in a larger clinical team means less pressure on staff and more time to spend with patients
* Full visibility of six-week rota