This is a new and exciting opportunity for an enthusiastic administrator who is extremely well organised, a proficient Excel user and has exceptional communication skills. Although L&D experience would be preferred, a keen interest in this area would suffice or someone within HR who wants to specialise in L&D.
This is a hybrid working role - 2 days in the office and 3 working remotely.
What's the role and what will you be doing?
Learning & Development is a key aspect of building and enhancing careers within this company. The successful candidate will work as part of the wider Learning and Development team, with a focus on training administration as well as providing support to the qualifications area within the department.
Key duties:
1. Work with the wider team on the overall learning administration for the firm via the learning management system, booking workshops and liaising with suppliers as required.
2. Manage and process new starters.
3. Update and maintain appraisals.
4. Become proficient in the use and ongoing development of the learning management system, specifically for course administration.
5. Provide logistical support for learning sessions - booking rooms, equipment and refreshments as required.
6. Prepare required training materials and ensure the trainer and delegates have all necessary resources.
7. Following training courses, ensuring invoices are managed and follow up on the evaluation process.
8. Liaise with trainers and suppliers.
Qualification administration:
1. General study administration to include checking of invoices, credit card payments, updating study records and subscription renewal.
2. Liaising with students, study mentors, team leaders and external study suppliers as required.
3. Administration in relation to apprenticeships as required.
Skills, qualities and experience:
1. Experience within the L&D or HR sector is desirable, but not essential.
2. Excellent communication skills, with the ability to liaise with both internal clients and external providers in a professional manner.
3. Technical aptitude with good Excel skills and experience of process improvement/administration skills.
4. A team player, with a positive "can do" attitude and able to use your own initiative and work autonomously.
5. Proactive in identifying issues that require action and improvements to approach.
6. Highly organised and aware of the value of process, with excellent attention to detail.
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