Purpose of Job/Key objectives
To install Dual Fuel Smart Meters in Domestic residential properties
Principal Duties/Tasks and responsibilities
Provide Smart Meter Installations to domestic properties
Manage own Stock levels on van and/or via ‘dropbox’ facilities
Provide first-class customer service and support
Provide customers with energy efficiency advice
Ensure all worksheet submissions are accurate and timely
Work closely with the Smart Metering Operations Manager to ensure daily/monthly/quarterly targets are met
Plan, organise and manage own workload to ensure all company deadlines are met
Resolution of customer queries in a professional and efficient manner
Any other duties that may be deemed appropriate to this role
A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position
Person Specification
Essential
* Excellent organisation skills
* Previous Dual Fuel Metering Experience
* Experience of exceeding targets
* Excellent communications skills, both written and verbal
* Ability to work calmly under pressure and keep to deadlines
* Ability to work independently but also as part of a team
* IT literate
Package
Basic Salary £40,450 PA
Potential bonus of £1200 PA
Annual Leave 22 days + bank holidays
Company vehicle/tools/uniform etc all supplied
Competitive overtime rates available
Optional On call;
Standby Monday – Sunday = £400 (Mon – Fri £40 per day, Sat £100 & Sunday £100)
Any work attended will be paid at 1.5 x rate during Monday – Saturday & paid at x 2 rate Sunday and Bank holidays