Join to apply for the Business Rates Manager (WSP GL Hearn) role at Apex Contracting Co.
In today's world, it's important to work for a company that has a clear purpose, giving back to communities and supporting what is truly important.
Your New Role, What's Involved
* Daily operational management of one large complex client portfolio or multiple smaller portfolios.
* Verification of rates bills issued by billing authorities in respect of properties throughout England, Wales, Scotland, and Ireland. Resolving queries where rates bills are not approved.
* Liaising with clients and billing authorities to correct matters relating to occupational changes, changes to the rating list, exemptions, and reliefs.
* Obtaining information from clients and responding to queries.
* Ensuring all portfolio movement is actioned appropriately.
* The creation and delivery of quality and accurate reports to clients and senior management.
* The development and maintenance of client relationships, including attendance at client meetings when appropriate.
* Meeting all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager.
* Assisting in carrying out one-off audits of historic rate payments.
* Explaining the functions of the Client Monies service to clients and colleagues and undertaking Client Monies tasks when appropriate.
We'd Love To Hear From You If You Have
* A good understanding of the complexities of calculating rate liabilities together with rating appeal and rate relief application processes in England, Wales, Scotland, Northern Ireland, Eire, and the Channel Islands.
* Working knowledge of business rate legislation and case law and able to explain this clearly to clients and junior colleagues.
* Excellent negotiating and reasoning skills when dealing with billing authorities, utilizing knowledge of business rate legislation and case law to support their requests.
* Understanding of the importance of accuracy, timeliness, and presentation in client reporting.
* Sound financial and numeracy skills which demonstrate accuracy and financial priority.
* A complete understanding of the functions of the Client Monies Service and the requirements of RICS Rule 8 Protecting Client Money.
* Proficient in the use of desktop software and Microsoft Office Suite, particularly Excel. Able to apply intermediate formulas to manipulate data.
What's In It For You
Work-life balance? WSP recognizes that work is only one part of your life and making time for other things is important.
Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.
Inclusivity & Diversity? We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.
Health & Wellbeing? We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Your development? We appreciate that development and training are important to you, and that's why we have a supportive environment that invests in your development, whether that's chartership, training, or mentoring.
APPLY NOW AND BE THE FUTURE OF WSP!
#WeAreWSP
Here at WSP, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, or maternity/paternity.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management
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