Together we are Trusted to Serve Scotland. It’s not every job where you make a difference for the people of Scotland. But it’s what’s behind every job here. Our work keeps Scotland’s water flowing, from reservoir to tap – and from sewer to treatment plant. Want to join us? We are looking for a Regulatory Adviser to join our Water Quality (WQ) Regulation Team, based in the Central Belt. What you’ll do In this role, you'll be offering key water quality regulatory advice and support to one of our Customer Water Services Operations areas. A big part of your job will involve writing up WQ Incident and Enhanced Outcome Reports. These reports are reviewed at the Director level before being submitted to the Drinking Water Quality Regulator for Scotland (DWQR). You'll also be working closely with the DWQR inspector for the area. Plus, you'll provide valuable support to both the Water Regulation Team Manager and the Head of Water Regulation and Public Health. What you’ll need You'll be responsible for providing regulatory support to a Customer Water Services Ops area, ensuring that all regulatory commitments are tracked, and that actions are escalated as needed to help meet our goal of 0 late actions. You’ll need to take an evidence-based approach and be comfortable challenging when necessary to make sure we’re always doing the best for our customers. Building strong working relationships across various Scottish Water teams, as well as with the DWQR, will be crucial in this role. You’ll also handle DWQR information requests, technical audits, and attend DWQR visits. For this role, you’ll need to have a solid understanding of water quality regulations, as well as a good working knowledge of water treatment processes, networks, and catchment management. Previous experience working with regulators and stakeholders at a senior level is essential. You'll need to be comfortable managing competing demands and working under pressure. Strong report writing skills, attention to detail, and excellent communication are key to success in this role. Please note that travel to other offices and Scottish Water sites, such as water treatment works, will be part of the job, and this could occasionally mean overnight stays. A full driving licence is essential for this role. Looking out for you While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. This is a full-time position based on working 35 hours per week. You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy up to five more if you need a little extra time. You can also take time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping. The not-so-small print This role will be a Grade 7. If you’re new to Scottish Water, you’ll join us on a starting salary of £41,000. Performance-driven pay progression would then allow you to move through the range to a maximum of £51,970. If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until the updated date of midnight on the 24th of November 2024. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks. A few final things worth knowing… Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask. As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months. Finally (finally), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. We’re here to help. Ask us anything at SWRecruitmentScottishWater.co.uk