When it comes down to service, process and people; CET is the partner of choice. Our hallmark characteristics are quality, reliability and outstanding service.
Our highly skilled 250 employees are always prepared to go the extra mile to deliver excellence; it’s a cultural thing. As a result, we offer an unrivalled nationwide service you can trust; delivered by some of the most experienced professionals and technical staff in the business.
Ever since we were first established, back in 1988, we have been developing our systems and services to meet the changing needs of our clients.
CET provides a reliable, nationwide drainage investigation and repair service; featuring drainage mapping, CCTV surveying and 24/7 emergency drainage response.
We provide a national service for drainage and watermains claims across the UK, working as specialists on behalf of major insurance providers.
Working for us is many things – exciting, challenging, rewarding but it’s never dull. You’ll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community.
If you have got the skills we’re after, you know what to do, apply now
Applications from UK Mainland only
The Package
Basic Salary: dependant on experience plus car allowance and eligibility to participate in an annual employee discretionary bonus scheme.
All the additional benefits that CET can offer you can be found on our careers page!
Work Pattern: Monday to Friday (40 hours per week)
Location: Field/Home based (will be required to travel to Head Office sites in Walsall and Preston for team meetings)
Holiday Entitlement: 25 days plus Public/Bank holidays
Closing Date - Friday 17 January 2025
Main Purpose of Role
The key elements of your role will be to deliver exception service to both internal and external customers using the companies direct labour organisation.
Reporting direct to the Head of Operations
To act as a point of contact for our direct labour and sub-contractors to help assist and advise and ensure maximum first-time resolution is achieved
We intend to extend the remit of this role to involve you in the onboarding, monitoring, and auditing our sub-contractor network to ensure full compliance with all necessary company H&S requirements.
To provide all necessary training to allow DLO to undertake the role which will need to be maintained
Ensure that all contractor call are undertaken and completed on a daily basis
Ensure that all DLO, vehicles and works are compliant with current H&S regulations
Responsible for delivering the day to day budgetary targets set by the business in relation to the field staff
Monitoring and controlling direct costs and materials
Ensure that all and any overtime is monitored and is productive
Complete DLO time sheet and approve any justified overtime
Role and Responsibilities
* As part of your terms of your employment you would be required to be included within the duty managers rota for being on call. Currently, the rota operates as one week in every five weeks, but this could change due to the requirements of the business
* Responsibility for deliver the DLO budgetary figures on a daily, weekly and monthly basis
* Responsibility for the delivery of the day to day performance of the DLO
* Ensuring that all DLO resources are being used in the most efficient and cost effective manner
* Ensuring that all company vans are maintained, repaired and are in a serviceable condition at all times
* Day to day stores duties, ordering materials, plant PPE etc
* Control of the Day to day repairs of all ANSA plant and equipment
* Planned plant maintenance of all ANSA plant and equipment
* Travel to sites and undertake auditing and training as deemed necessary
* Ensuring that all Calibration is done on company equipment in line with current regulations
* Responsibility for the day to day running of ANSA on site operation
* Undertake Site audits both for DLO and sub-contractors
* Undertake van audits both for DLO and sub-contractors
* Replenish consumables for DLO vans
* Ordering and monitoring of all lining equipment
* Assist with Contact Sub contractors in relation to soaring and onboarding approved sub-contractor
* Undertake background checks on contractors, Bothe financial and DBS
* Training of sub-contractors in relation to Eviid both mobile and on site
* Assist with managing the sub-contractor
* Assist with ensuring that all sub-contractors are fully compliant with H&S
* Travel to sites to deal with complaint issues and on-site resolutions
Qualifications and Educational Requirements
* IOSH managing health and safety – this is a prerequisite for this role
* Minimum of 5 years managing a busy remote work force
* Minimum of 5 years experience in the operation of live from site operating methods
* Fully able to make live from site liability decisions to guide on site staff
* Full working knowledge of Eviid Pro and its operation an appliance to the underground service operations
* Minimum of 10 years experience within the drainage and water supply industry
* Excellent and intimate understanding and knowledge of all necessary skills including investigation and repairs to both drainage and water supply systems
* Excellent knowledge on all off main system including all relevant regulations
* Working understanding and knowledge of all relevant building regulation
* Working understanding and knowledge of all relevant environmental regulation
We all have different skills here at CET and that’s what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future
CET is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments or flexible working options required during the application and assessment process, and upon joining us