Recoveries Handler – Motor Insurance
Salary - £25,000 - £30,000
Location – Rochdale (Office based )
We are seeking an experienced Recoveries Handler for a leading insurance company in Rochdale. This role offers an exciting opportunity to join a small, friendly team, managing a caseload of up to 300 claims and negotiating settlements with insurers and solicitors. The ideal candidate will have strong negotiation skills and credit hire experience
The Company This well-established road traffic accident management company, founded in 2010, specialises in credit hire and repair. With a focus on excellent customer service, the company offers a full accident management package to clients involved in non-fault road traffic accidents.
The Role as a Recoveries Handler, you'll be responsible for negotiating settlements, resolving disputes, and maximising returns for the company.
Key Responsibilities of the Recoveries Handler:
Negotiate settlements for credit hire, repair, storage, and uninsured losses
Investigate and resolve liability and quantum disputes
Liaise with clients, solicitors, referrers, and insurers
Process payments and manage incoming communications
Maintain and manage a caseload of up to 300 claims
Required knowledge and experience for the Recoveries Handler role:
Credit hire experience preferred (but not essential)
Strong negotiation and organisational skills
Ability to multitask and priorit...