Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract: Full Time, Permanent
Location: Homebased, based in Nottinghamshire or Lincolnshire areas with frequent travel using provided company car
Working Hours: 37.5 hours per week, Monday to Friday
Here at VIVO we are looking to recruit an Operations Support Manager to work with the Head of Projects to deliver excellent organisational and customer services across the Built Estate Central contract.
This role will see you managing and co-ordinating the timely delivery of the Billable Works (Projects) programmes for the Built Estate Central contract, managing the diary of the Head of Billable Works, and managing staff absence and payroll reporting. You will be the point of contact for all projects that are delivered through Billable Works teams.
As part of this role, you will be coordinating and managing the BW trackers; ensuring all works are delivered within agreed financial budgets and timeframes, ensuring the efficient operation of reporting of the physical and financial progress of BW Projects in conjunction with the DIO Watch list projects.
You will also be responsible for setting and adjusting work plans and budgets to achieve programmes and financial commitments to MoD meet requirements. You will be producing reports to the Contract Senior Management Team to monitor the performance, forecast and financial outcomes for BW within the contract.
What you'll need to do this role
First and foremost, you will have previous experience as a Lead Administrator, with demonstrable experience in managing complex Project Management Programmes and working with Senior Managers in stakeholder management, management of costs and planning, directing and controlling activities and agreeing scope and prioritising work.
You should have strong IT skills, with demonstrable experience with using Excel V-Look up and Pivot Tables and have experience of using Maximo applications.
You will provide diary management and minute taking support to Senior Managers and as such it is important that you have experience with these activities, as well as exceptional stakeholder management, relationship management and communication skills.
Please note, you MUST be located in Leicestershire or Nottinghamshire to be considered for this role.
This role will require you to travel to remote sites weekly therefore it is essential that you hold a clean and valid UK driving licence.
You must be able to pass SC Clearance to be considered for this role.
What we offer
* Company car
* Up to 6% contributory pension scheme
* 25 Days annual leave
* Volunteer leave
* Established reward and recognition scheme
* One paid professional subscription
* Life Assurance Policy
* Employee discount and reward schemes
* Interesting, varied, and enjoyable work
* A company that recognises your contribution
* Training opportunities and qualifications within a supportive environment to ensure career progression
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.
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