Job summary This permanent full-time post offers an exciting opportunity to join the Nursing and Health Professional Education Directorate, working within the Education, Commissioning and Quality team (EC&Q), providing admin support for the Bursary Relationship Manager. Main duties of the job The post will provide administrative support to enable the bursary team to meet their objectives. You will have advanced IT skills and be confident in creating and maintaining complex trails of communication. The ability to establish and maintain working relationships with internal and external staff and stakeholders ensuring all aspects of administrative support is delivered is essential. You will also be able to handle correspondence relating to sensitive situations sympathetically and fairly. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government. HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others: - Respect for All in every contact we have with others, - Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving, - Together as a Team: Working with colleagues across NHS Wales and with partner organisations. HEIW received the HPMA Award for Employee Engagement in 2019. What you can expect: - a corporate induction and 90 day Welcome itinerary, - compassionate leadership, - a meaningful values based performance appraisal process, - the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales. Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team? Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 082-AC079-1024 Job locations Ty Dysgu Nantgarw Cardiff CF15 7QQ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications Essential GCSE English and Maths Grade C or equivalent Knowledge of general data protection requirements Commitment to ongoing professional development Desirable A Levels or equivalent experience Knowledge of finance processes NVQ Level 3 in Business Administration or equivalent knowledge and experience Experience Essential Experience of working in an administrative role across all levels of staffing Experience of dealing with a wide range of queries in a professional manner Demonstrable experience of applying administrative systems and procedures, making improvements where necessary. Evidence of handling confidential and sensitive information Experience of working to deadlines Desirable Experience of working in the NHS Aptitude and Abilities Essential Advanced IT skills, proficient in using MS Office Ability to establish and maintain working relationships with internal and external contacts Ability to maintain strictest confidentiality at all times Ability to use initiative in solving problems Responding to queries ensuring compliance with standard procedures and practices Commitment to ongoing professional development Desirable Ability to speak Welsh Other Essential Ability to travel to attend meetings across Wales A flexible approach to work Values Essential Proven ability to work effectively in a team. Ability to use own initiative. Commitment to providing a high quality service Approachable and Adaptable Desirable Meets all desirable criteria as per attached job description/person specification Person Specification Qualifications Essential GCSE English and Maths Grade C or equivalent Knowledge of general data protection requirements Commitment to ongoing professional development Desirable A Levels or equivalent experience Knowledge of finance processes NVQ Level 3 in Business Administration or equivalent knowledge and experience Experience Essential Experience of working in an administrative role across all levels of staffing Experience of dealing with a wide range of queries in a professional manner Demonstrable experience of applying administrative systems and procedures, making improvements where necessary. Evidence of handling confidential and sensitive information Experience of working to deadlines Desirable Experience of working in the NHS Aptitude and Abilities Essential Advanced IT skills, proficient in using MS Office Ability to establish and maintain working relationships with internal and external contacts Ability to maintain strictest confidentiality at all times Ability to use initiative in solving problems Responding to queries ensuring compliance with standard procedures and practices Commitment to ongoing professional development Desirable Ability to speak Welsh Other Essential Ability to travel to attend meetings across Wales A flexible approach to work Values Essential Proven ability to work effectively in a team. Ability to use own initiative. Commitment to providing a high quality service Approachable and Adaptable Desirable Meets all desirable criteria as per attached job description/person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Health Education and Improvement Wales Address Ty Dysgu Nantgarw Cardiff CF15 7QQ Employer's website https://heiw.nhs.wales/ (Opens in a new tab)