Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. You’ll supervise the day-to-day hotel operations, ensure every stay is extra special, and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
Some Of The Perks You Could Enjoy Include:
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme
* Meals on duty
* Talent referral scheme
* Regular celebrations and events for employees
* Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
As a Duty Manager, You Will:
* Get out and about in the hotel, greeting guests and motivating the team
* Have strong operational knowledge with the ability to work across departments
* Support other managers with interviews and recruitment
* Coach and train new starters
* Have excellent problem-solving skills to manage conflicts or complaints
* Collaborate with your local HR team to host engaging activities for the team
Why come join us?
We look after our colleagues just as well as we look after our guests. In our business, hard work earns you genuine opportunities for development and progression. To thrive here, you need to enjoy working at pace, with support on tap, top-notch practical training, and clear progression.
Our Story:
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We are one of the fastest-growing hotel groups, with plans for major expansion.
About Leonardo Hotel Cheltenham:
This relaxed hotel is 4 miles from Cheltenham Racecourse and 8 miles from Gloucester Cathedral. Colourful, modern rooms come with flat-screen TVs, free Wi-Fi, and tea and coffee-making equipment. Amenities include a restaurant, a bar, and a wellness centre with an indoor pool, gym, and sauna.
About Leonardo Hotels:
At Leonardo Hotels, our vision is to be the first choice for everyone who values genuine hospitality. We put a big emphasis on career development and recruit our operations team members for personality, focusing on how you interact with others and demonstrate our values: Consistent, Friendly, Genuine, Positive, and Willing.
We strive to make all of our hotels great places to work, involving our teams in activities such as summer barbecues, Christmas parties, and birthday celebrations!
We also offer excellent employee benefits, including discounts on overnight stays at our hotels and performance-based rewards.
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