Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. You’ll supervise the day-to-day hotel operations, ensure every stay is extra special, and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who thrives on the fast-paced nature of Hospitality!
Some of the perks you could enjoy include:
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme
* Meals on duty
* Talent referral scheme
* Celebration events such as Thank You Week and Employee Awards Celebration
* Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
As a Duty Manager, you will:
* Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
* Have strong operational knowledge with the ability to work across departments
* Support other managers with interviews and recruitment
* Coach and train new starters
* Have excellent problem-solving skills to manage conflicts or complaints
* Collaborate with your local HR team to host engaging activities for the team
* Preferably have experience working in a branded hotel or restaurant
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. Hard work earns you genuine opportunities for development and progression. To thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training, and clear progression, you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest-growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
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