As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around.
Main duties of the job
You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
About us
Barchester is one of the UK's leading healthcare providers, operating over 200 care homes across the country. They take the growth and development of their employees seriously, offering numerous training and career progression opportunities.
Job responsibilities
ABOUT THE ROLE: As a Bank Receptionist, you can expect to answer phone calls, greet visitors, manage the reception area, and show prospective residents and their families around. You might also need to carry out some administrative tasks, like typing, photocopying, and filing.
ABOUT YOU: You'll need to be professional, caring, courteous and well organised. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. A good telephone manner and strong communication skills are essential.
REWARDS PACKAGE: As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities.
Note: This is a Bank position to provide cover as and when needed, such as for annual leave or sick leave, so the hours and days you work will vary.
Person Specification
Qualifications
* No formal qualifications required, but a good telephone manner and strong communication skills are essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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