Job Description
Te kaupapa o te tūranga - The purpose of the role.
We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.
Key Responsibilities:
* Monitor security cameras
* Maintain a visible presence on the shop floor
* Interact with customers and address their concerns
* Upload events onto our crime reporting platform.
Hours of Work:
* Monday, Tuesday, Sunday 4.30-9.00pm
* Thursday 8.00-12.30pm
He kōrero mōu ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.
Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
Tā mātou tāpaetanga – What we offer
* Team Card: Access to discounts across our brands.
* Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
* Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
* Career Progression: an excellent stepping stone into other internal opportunities.
* Plus loads more!
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