Join to apply for the Compliance Administrator role at Hull University Teaching Hospitals NHS Trust.
About
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Key Details
Location: HUTH and NLAG, Anlaby Road, Hull, HU3 2JZ
Contract type: Permanent
Hours: 37.5 hours per week (full time or part time)
Salary: £24,071 - £25,674 per annum (pro rata if part time)
Main area: Quality Governance - Compliance
Job Overview
Join the NHS Humber Health Partnerships Compliance and Assurance Teams as a Compliance Team Administrator. This permanent position supports the delivery of key aspects of the Compliance and Assurance and delegated duties in relation to the wider governance team. The post holder will work closely with the Compliance Managers, care group governance teams, and the central Quality Governance teams across the newly formed Humber Health Partnership (HHP), supporting multiple sites. Flexibility in travelling and the ability to work independently across various sites are essential.
Key Responsibilities
* Handle telephone calls for the department and manage phone calls and messages.
* Communicate sensitive information to team members and the wider organization as required.
* Engage respectfully with patients/members of the public to gather information regarding their experiences/concerns.
* Maintain excellent working relationships with Senior Managers, Staff, Members.
* Produce accurate and timely correspondence.
* Maintain internal communication systems around Compliance and Assurance, including relevant Intranet pages.
* Prepare information for reports related to CQC requirements, Quality Accounts, and External Agency Visits.
* Work with all levels across the organization to gather information for Trust databases.
With a starting salary of £23,615 per annum pro rata, a generous NHS pension scheme, and a fantastic annual leave package (27 days annual leave plus bank holidays), we offer excellent opportunities to progress within quality governance.
Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude.
Person Specification
Education / Qualifications
* Good standard of general education to GCSE level or equivalent, including Maths and English Language
* NVQ Level 2 in a subject relevant to administration or project management
Knowledge and Experience
* Experience of interacting with a wide range of individuals including patients/clients, staff members, senior managers, members of the public and external organisations.
* Proven ability to work with a high degree of accuracy, timeliness and effectiveness.
Skills and Attributes
* Ability to prioritise own workload.
* Ability to work under pressure in a busy working environment and able to multi-task.
Special Attributes
* Accountable.
Contact
For further details regarding this vacancy opportunity, please contact Rachel Boulton, Compliance Manager at [email protected] or call 01482 533875.
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