Housing Officer - £39,039 pa
Hybrid Working - 3 Days onsite in Hemel Hempstead
An exciting opportunity has arisen within our Housing Department for an experienced Housing Officer to join our dynamic team.
The role involves managing a geographical patch of properties and duties will include:
* Carrying out tenancy reviews and tenancy audits with residents in their homes
* Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding
* Taking appropriate action regarding breaches of tenancies
* Working collaboratively with the other teams and services to ensure appropriate action is taken to deal with breaches of tenancies
* Assisting with Court processes and representing Hightown in court where necessary.
* Resident involvement throughout the week travelling across your geographical patch
Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include:
* Anti-Social Behaviour
* Domestic Abuse
* Tenancy Fraud
As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.
Due to the nature of the role, you must have a dri...