The Centre for Assessment (CFA) team have an exciting new opportunity for a Certification Manager. In this role, you will develop, manage and maintain all CfA's UKAS accreditations and to ensure all certification audits undertaken comply with accreditation standards.
Responsibilities:
* Make certification decisions for all accredited certifications, ensuring CfA and UKAS brand is used correctly and as authorised.
* Develop, maintain and continually improve CfA's Quality System, including systems, policies and procedures in line with accreditation requirements.
* Implement systems, processes, procedures and recruit technically competent personnel when working with new international standards.
* Provide technical support, advice, and guidance to CfA's Business Development and Customer Services teams and advise the Service Director on the effectiveness of the Quality System.
* Be the main point of contact for all Auditor technical queries and questions on accredited certifications, including managing and leading Auditor and Technical Advisor meetings.
* Maintain the impartiality of CfA services including coordination of Management Review and Impartiality Committee meetings, providing, populating, circulating, and storing information required by the Committees.
* Develop and maintain the system to allocate new audit work to competent Auditors and offer support where necessary.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, and we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group. We are committed to increasing the diversity of our workforce, and we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community. As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
GC aims to promote a culture of flexibility and agile working. Going forward, we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements, and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact our Internal Recruitment Team or call us on 0161 237 4447. All GC colleagues will work in line with the Health & Safety at work act and the GC Health & Safety Policy.
About CFA:
CFA is a leading UKAS-accredited certification body specialising in providing assessment, certification, and training services to thousands of clients both nationally and internationally. With over 20 years' experience in the assessment and certification industry, CFA works in partnership with a highly skilled team of Auditors and Assessors to provide a client-focused, value-adding service.
Minimum Requirements:
* Well organised with the ability to manage and prioritise own workload.
* Previous experience in a customer service certification environment.
* Some experience working for a UKAS-accredited certification body within the certification team.
* Lead Auditor for one or more of the main management system standards: ISO 9001 QMS, ISO 14001 EMS, ISO 45001 OHSMS and/or ISO 27001 ISMS.
* Lead Auditor trained for ISO 9001.
* Experience and training in ISO 17021 and ISO 17065.
* Ability to relate to people at all levels.
* Technical knowledge and qualification i.e. IEMA, IOSH or QPC - desirable.
* Attended Internal Auditor training.
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