JOB TITLE: IT Trainer LOCATION: Bristol - hybrid THE PACKAGE: £45,000 - £55,000 THE BUSINESS: C4S Search are proud to be partnering with a law firm. THE OPPORTUNITY: Develop and maintain expertise in firm software and systems Lead the design and delivery of IT inductions and ongoing software training. Identify and provide additional user training as needed. Collaborate with external software suppliers to stay updated and resolve training issues. Support and upskill the IT helpdesk by sharing system knowledge and solutions. Ensure user guidance materials (guides, videos, infographics) are current and accessible. Assist in creating and maintaining IT policies and processes. Foster strong relationships with staff across all offices and establish local training experts. THE SKILLS REQUIRED: A qualification at HND level or higher in IT, Computer Science, or Training & Development is desirable. Previous experience in a similar training-focused role, ideally within a legal or professional services setting, would be beneficial. Strong IT skills with the ability to quickly learn new systems and clearly explain their use and functionality to end users. Proven experience in delivering training across various IT platforms, including remote sessions and one-to-one desk-side support. Excellent written and verbal communication skills, with the ability to engage and build rapport at all levels within the organisation. Skilled in designing and delivering training that is engaging, inclusive, and tailored to different learning styles and levels of experience. Well-organised, with the ability to manage your own workload and training calendar effectively. Strong analytical skills, with the ability to interpret complex information, distinguish between essential and non-essential requirements, and tailor training to meet business needs.