Engagement and Operations Coordinator
Contract: Shared Prosperity Fund
Term: Temporary until 31st December 2024
Salary: up to £28,500 per annum
Location: Powys Area (Hybrid role)
Hours: 37.5 hours per week
The Engagement and Coordination Officer is part of the Shared Prosperity Fund Team, delivering accessible and innovative programme of engagement and outreach activities for a diverse client group. The role promotes the development of entrepreneurial thinking and drives participants to engage with the service, enabling people to realise entrepreneurial ambitions, through a diverse range of regionally coordinated digital and face-to-face engagement. This includes delivering pre-start upskilling and awareness building modules, and outreach events, such as career exhibitions, in collaboration with established Young People and entrepreneurial ecosystems and stakeholders. The role delivers and/or facilitates wraparound support for clients, enabling a diverse portfolio of clients to overcome barriers and have an equitable experience to realise entrepreneurial ambitions. The role works closely with their internal colleagues to progress clients through the service, as appropriate.
1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.
2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Start Your Own Business, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.
3. Identify and agree an action plan to support allocated clients overcome barriers to achieving entrepreneurial goals. Coordinate and provide additional support to meet client needs. Facilitate a handover where clients progress and are referred on to an adviser, and/or 3rd party stakeholder. Evidence in the necessary paperwork, in compliance with contractual requirements and operational procedures.
At Business in Focus we value all of our employees. As an Investors in People employer we provide the following benefits:
* Competitive salary
* Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
* 6% Employer contribution pension
* Flexible modern working practices such as TOIL
* 6 late starts/early finishes per annum (equates to two hours each)
* Learning and Development opportunities
* After probation period: Income protection benefit
* Employee assistance programme
As part of the recruitment process, if you are shortlisted you may be asked to complete a technical exercise.
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