What you will do in your working day
Apprentice will be working for Anatomic Limited based in Milton Keynes, and will be based within the General Admin department reporting to the Operations/Managing Director.
We are a vibrant Fashion Footwear company with its roots in Brazil. Our team is diverse, our environment is relaxed, and our aim is high. The purpose of this role is to work closely with senior directorial staff to support our online operations, customer service and marketing strategies. This is a great opportunity to join an exciting fashion brand with a supportive culture, a fun and energetic team environment. We're looking for someone who is keen to enjoy learning.
Marketing/E-commerce/Customer Service:
* Assist E-commerce team with daily tasks
* Assisting in the processing of customers' orders from CMs to ERP system
* Ensuring a great customer experience online and be proactive in coming up with new ideas how to develop further
* Working with Wholesale business to create and execute season catalogues and marketing material
* Answering and manage incoming calls building relations and effectively communicate over the phone, via email, face to face and other channels (website and marketplaces)
* Handling customer service along with complaints and queries to the highest standard
The training you will be getting
* The apprentice will achieve a Level 3 Business Administrator Apprenticeship Standard
* This may include a BTEC Diploma/Standard and End Point Assessment
* It may also include Functional Skills in maths and English
* Training by the employer will include product training, health and safety, general business operations and finance
What to expect at the end of your apprenticeship
* Possible permanent role at the end of the term/course