Job Title: Deputy Locality Manager
Location: West Bromwich
Salary: GBP 30,000 per annum
Job Type: Permanent, Full Time
Immediate start : 37.5 hours per week Mon:Thurs 9 am : 5 pm, Friday 9am: 4pm
About us:
We were established in 2007 by an experienced and dedicated team with an employment history that includes the health service, local authority and independent care providers.
The majority of our experience had been gained within the field of Learning Disabilities and Mental Health, both corporately and within service management and delivery.
We began operationally trading on the 30th July 2007 with the opening of our first service, a day centre in the Birmingham area supporting service users from the local surrounding areas.
Our commitment to delivering quality care is demonstrated by our CQC ratings.
About the role:
The opportunity has arisen for a Deputy Locality Manager to join the operations team and work alongside the current Locality Managers to cover Sandwell, Walsall, Birmingham, Dudley, and Wolverhampton.
The successful candidate will support the Locality Care Manager in overseeing the delivery of high:quality care services across a defined area. Working across all localities and the candidate will need to be a driver and have access to their own car.
Your role is crucial in ensuring compliance with Care Quality Commission (CQC) regulations and maintaining the highest standards of care. It requires a dedicated professional committed to delivering exceptional care services and driving continuous improvement in line with organisational goals and regulatory standards.
Key Responsibilities:
Service Quality and Compliance
Ensure adherence to CQC standards and regulations
Implement and monitor quality assurance systems
Conduct regular audits and implement improvement actions
Safeguard and promote the welfare of service users
Leadership and Staff Management
Support the development of a competent, motivated staff team
Assist in recruitment, supervision, and performance management of care staff
Identify and address training needs within the team
Promote a culture of continuous improvement and excellence
Operational Management
Oversee day:to:day operations of assigned services
Manage resources effectively and efficiently
Ensure proper maintenance of facilities and equipment
Implement and monitor health and safety procedures
To be part of the on:call procedure, ensuring services are supported out of business hours
Client Care and Engagement
Promote person:centred care and active participation of service users
Oversee the development and implementation of care plans
Ensure effective communication with clients and their families
Handle and resolve complaints promptly and effectively
Administrative Duties
Maintain accurate records and documentation
Assist in budget management and financial reporting
Contribute to the development of policies and procedures
Prepare reports and presentations as required
Stakeholder Relations
Build and maintain positive relationships with external partners
Represent the organization in professional forums and meetings
Collaborate with other departments to enhance service delivery
Qualifications and Skills
Relevant qualification in health and social care (e.g., Level 3 Diploma in Leadership for Health and Social Care)
Proven experience in a senior care role
Strong understanding of CQC regulations and compliance requirements
Excellent leadership and interpersonal skills
Ability to work flexibly, including evenings and weekends when required
This is not an exhaustive list
Please click the APPLY button to submit your CV for this role
Candidates with the experience or relevant job titles of: Service Manager, Supervisor, Support Team Leader, Social Work Supervisor, Care Supervisor, Team Leader, Support Worker, Care Support, Care Assistant, Support Worker, Social Work Manager, Support Team Leader, Special Needs