Job summary
Workforce Solutions are currently looking to fill an administrative post within our Care Co-Ordination Centre. The role is full-time Monday-Friday, for an 11-week period, based in Colchester.
The main duties are using SystmOne to process patient referrals, book appointments and assist with queries. Excellent communication skills are required.
Main duties of the job
An administration bank position with Provide Workforce Solutions offers variety and flexibility with working.
Duties could include-
1. Telephone work
2. Reception cover
3. Booking patient appointments
4. Basic use of Microsoft packages
5. Supporting clinical staff with administration
About us
Provide have developed a Workforce Solutions team that aims to support the whole organisation in relation to staffing. Some of you will be familiar with the term 'bank', Workforce Solutions works on the same basis but offers greater flexibility.
We are looking to recruit staff into a number of positions to work on an as and when required basis.
WE OFFER:
6. Competitive rates of pay
7. First choice of available shifts
8. Flexible working hours
9. Discounts through Staff Benefits
10. Supportive Induction
11. Developmental opportunities
Job description
Job responsibilities
The postholder will use SystmOne to process referrals, deal with queries, access patient records and triage their requirements, non-clinically.
The skills required are:
12. Customer service
13. Excellent communication
14. IT skills / data inputting
15. Ability to prioritise workload
Person Specification
Experience
Essential
16. Administration Experience
17. Customer Service Experience
Desirable
18. Systmone Experience
19. Healthcare administration experience
Skills
Essential
20. Communication Skills
21. Strong IT skills