An exciting role for an Key account admin is available, ideally suited to a candidate with a strong background in customer service, to join the office's Internal Sales Team, reporting also to the Regional Lead. The successful candidate will proactively assist external customers, ensuring all inquiries and orders are handled promptly and satisfactorily.
Client Details
The client we are currently recruiting for are a large industrial manufacturer based in Blackburn, alongside a number of distribution branches Nationwide.
Description
Key responsibilities consist of:
Building and maintaining positive relationships with customers
Strong order book management to support on-time delivery, including date and block management
Issuing regular order book updates to our key accounts
Ensuring high levels of customer satisfaction through excellent sales service
Handling customer queries and resolving issues promptly
Meeting sales targets set by the management team
Identifying sales opportunities and generating leads
Accurate maintenance of Salesforce opportunities
Processing quotations and orders
Follow up quotations
Clean order entry and handover to Supply Chain
Reporting on sales trends and customer feedback
Collaborating with the team to ensure smooth operations
Staying updated on product knowledge and industry trendsProfile
A successful Key account admin should have:
An educational background in business, sales or a related field
Experience in a customer service role
Comfortable working in a challenging environment
Team player yet self-motivated
Ability to work on own initiative and focus to accuracy
Strong communication and interpersonal skills
A proactive approach to sales and customer service
Experience within a customer-focused sales role is essential
Dynamic approach with good communication skills (written and verbal)
Commercially minded, supporting profitability
Computer literacy - working knowledge of ERP and CRM systems (i.e. SAP, Salesforce)Job Offer
FTC placement 6 months
Permanency offer
27k basic DOE
Flexible working shifts