Job summary
An opportunity has arisen for a high calibre, enthusiastic and well-motivated individual to join our Clinical Effectiveness and Assurance team. We are seeking a highly competent and experienced person with a high level of interpersonal, organisational and administration skills to be our Clinical Effectiveness and Assurance Support Officer. The ideal candidate will have significant experience of working within an administrative role in a busy environment supporting teams in the delivery of their work programmes.
* Providing assistance with the administration and delivery of a range of comprehensive effectiveness and assurance activities including, CQC preparedness and inspection, learning from deaths process, management of clinical guidelines and clinical audit.
* To support the Clinical Effectiveness Co-ordinators, Assurance Manager and Head of Clinical Effectiveness and Assurance in developing policies, procedures, guidelines and infrastructure systems, to ensure the organisation is able to meet its statutory and regulatory and NHS requirements.
* Provide advice and guidance to health and other professionals for enquiries directed to the Clinical Effectiveness and Assurance Team.
* Liaising with trust staff to ensure engagement with and delivery of clinical effectiveness and assurance activities.
Please be advised sponsorship is not eligible for this post.
Main duties of the job
A flexible working pattern is needed to coincide with the accessibility of healthcare professionals. The ideal candidate will have an NVQ3 in business administration or equivalent. A sound knowledge of MS Office packages, including Word, Excel, PowerPoint, Access and Outlook, is required in order to support the delivery of the work programmes. The ability to work both independently and as part of a team to inspire trust and confidence is essential.
* Facilitate all internal communication processes in relation to clinical effectiveness and assurance activities, ensuring all enquiries are effectively managed and successfully resolved within a prompt timescale.
* Liaise and effectively communicate at all levels using written, oral and electronic methods to publicise activities; using tact and sensitivity to deal with difficult issues as required.
* Liaise with a wide variety of stakeholders to enable the delivery of a timely and comprehensive clinical effectiveness and assurance programme.
* Provide high level administrative support to the Clinical Effectiveness and Assurance team, by assisting with aspects of activities including project design, data collection, analysis, programme evaluation, report preparation and dissemination of outcomes, as instructed and in line with the grade and nature of the post.
* Carry out ad-hoc analysis of data as requested by staff throughout the Trust ensuring an understanding of the data provided and advising of its appropriate use as needed
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation.
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Date posted: 07 February 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £26,530 to £29,114 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 218-AC-B4-6978048
Job locations: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX
Job description Job responsibilities
The successful candidate will possess excellent communication skills both written and verbal which they will use to liaise with a wide range of professionals across the organisation. The role will also incorporate responsibilities for supporting the Clinical Effectiveness Co-ordinators, Assurance Manager and Head of Clinical Effectiveness and Assurance in developing policies, procedures, guidelines and infrastructure systems, to ensure the organisation is able to meet its statutory and regulatory and NHS requirements. The ideal candidate will provide high level administrative support to the Clinical Effectiveness and Assurance team to ensure an effective service is provided. Other responsibilities include working closely with the Resuscitation team to collect data required to comply with the requirements of the National Cardiac Arrest Audit.
* Develop and sustain systems and processes to allow the Trust to monitor and measure its assurance against external standards including CQC registration.
* Support the Clinical Effectiveness Co-ordinators, Assurance Manager and Head of Clinical Effectiveness and Assurance in co-ordinating responses to internal and external stakeholders e.g. mortality outlier alerts, clinical audit outlier notifications, CQC enquiries.
* Maintain high data quality standards by ensuring that data entered onto Trust and external systems is accurate, complete and up to date.
* Responsible for the implementation and maintenance of efficient office management systems/procedures to enable the function to deliver efficient and effective services.
* Manage time and workloads across
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
For further details of the role please see the attached job description.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: University Hospitals Coventry and Warwickshire NHS Trust
Address: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX
Employer's website: https://www.jobsatuhcw.co.uk
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