Recoveries Claims Handler Monday - Friday 9am - 5pm Salary - up to £30,000 DOE plus bonus Chorley We are seeking a dedicated Recoveries Claims Handler to join our clients team based in Chorley. As a Recoveries Claims Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Recoveries Claims Handler Duties: Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations. Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty. Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Recoveries Claims Handler Benefits: Monday-Friday Salary up to £30k plus monthly bonus Bonus structure 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested in knowing more? CLICK APPLY