Claims Assessor, Remote, Insurance, Health, Medical, Claims, Insurance
Claims Assessor
Location - West Midlands (Fully remote working available/Hybrid)
Salary - based on experience & knowledge + Benefits
Summary of the role
An exciting opportunity has arisen for a Claims Assessor to join the operations team at leading Insurance company. In this role, you will be responsible for assessing new claim notifications across a range of benefits, including Income Protection, Critical Illness, and Total Permanent Disability. Additionally, you will proactively review ongoing income protection and waiver claims.
You will deliver comprehensive and sensitive technical claims management, which involves gathering and assessing claims evidence and information, often through telephone consultations, to support informed decision-making. Strong communication skills, particularly when interacting with vulnerable customers or managing difficult conversations, are essential.
You will ensure all claims are managed and assessed in accordance with our claims philosophy, within your delegated authority levels, and in line with industry guidelines and policy terms and conditions.
Benefits
1. 33 days including Bank Holidays
2. Eligibility for an annual discretionary bonus scheme
3. Personal and career development and internal progression
4. A...