Job Title: Office Administrator
Location: Newbridge, Edinburgh
Job Type: Full-Time (9am - 5pm, Monday - Friday)
About the Role:
We are seeking a highly organised and proactive Office Administrator to join a growing team. The ideal candidate will possess exceptional communication skills, a keen attention to detail, and the ability to manage multiple tasks efficiently. In this role, you will be responsible for overseeing the day-to-day administrative functions of the office, ensuring smooth operations, and supporting various departments as needed.
Key Responsibilities:
* Customer Support:
* Answer customer inquiries via phone, email, and chat.
* Resolve customer issues promptly and efficiently.
* Provide product and service information to customers.
* Process orders, forms, applications, and requests.
* Follow up with customers to ensure their satisfaction.
* Administrative Support:
* Plan delivery routes.
* Prepare import and export paperwork.
* Organise and schedule meetings, appointments, and travel arrangements.
* Handle incoming and outgoing mail and packages.
* Assist in the preparation of reports and presentations.
Qualifications:
* Previous experience as an Office Assistant is desired, but not essential.
* Excellent verbal and written communication skills.
* Strong organisational skills, including the ability to prioritise tasks and to work under pressure.
* Ability to multitask effectively.
* Friendly and professional demeanour with a customer-oriented mindset.
* Positive attitude towards work.
* Proficient in MS Office packages and capable of learning new systems.
How to Apply:
Please send us your CV to apply for this role