Job summary We are looking for a dedicated organised individual to continue the role of our Dental Referral Co-Ordinator. You will be responsible for leading on the administrative support by processing referrals, scheduling appointments and generally supporting our Senior Management Team and being pivotal part in supporting the wider service. You will be in collaboration with our Senior Dental Officers to maintain a successful General Anaesthetic pathway. Additionally, you will assist the Administration Manager in reviewing and updating processes and most importantly being primary contact for resolving issues and training new staff on our Dental Software. If you have that passion, knowledge and excited for an opportunity to support a successful service then do not hesitate to apply - we need you Main duties of the job Leading on responsibility of the workload for the day to day running of Dental Referral Co-Ordinator. Providing administrative support for the Oxfordshire Community Dental Service - processing referrals, booking in appointments, producing reports for our Senior Management Team. The post holder will also work closely with our Senior Dental Officers to support and maintain and continuing a successful General Anaesthetic pathway. In addition, you will be supporting The Administration Manager in reviewing and updating processes as well as being the main contact, effectively dealing with issues and training new starters on our Dental Software. About us Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team" Our values are: "Caring, safe and excellent" At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include: Excellent opportunities for career progression Individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount Pension scheme Lease car scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (waiting lists may apply) Staff networking and support groups Date posted 23 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum | pro rata Contract Permanent Working pattern Full-time Reference number 267-CH6690465 Job locations Trust HQ Corporate Services Littlemore Mental Health Centre Sandford Road Oxfordshire OX4 4XN Job description Job responsibilities Please review the attached Job Description and Person Specification for a full overview of the role responsibilities Job description Job responsibilities Please review the attached Job Description and Person Specification for a full overview of the role responsibilities Person Specification Knowledge Requirements Essential Proven experience of using Microsoft Office computer programs including Excel, Word. Experience in complaint handling Experience in producing reports and manipulating data. Desirable Previous experience of working in a dental environment Education & Qualifications Essential Good standard of education with excellent numeracy and literacy. Desirable Previous experience of working with Dental Software. Further Training or Job-related aptitude and skills Essential Ability to work to deadlines, prioritise a heavy workload and maintain accuracy Ability to liaise with all professionals and levels in a confident and effective manner Ability to deal with complaints and incidents in a professional manner. Attention to detail Desirable Dental Software knowledge. Worked with patients who have additional needs. Experience Essential Experience within an administration role. Extensive knowledge of Microsoft Packages Organisational skills Ability to work to deadlines and prioritise a heavy workload always ensuring high level of attention to detail Manage and prioritise own workload Desirable Previous experience as a Senior Administrator. Personal Qualilties Essential Ability to deal with the public in a polite and effective manner Ability to work under limited supervision Flexibility Professional approach Able to communicate with staff across all levels of the organisation Person Specification Knowledge Requirements Essential Proven experience of using Microsoft Office computer programs including Excel, Word. Experience in complaint handling Experience in producing reports and manipulating data. Desirable Previous experience of working in a dental environment Education & Qualifications Essential Good standard of education with excellent numeracy and literacy. Desirable Previous experience of working with Dental Software. Further Training or Job-related aptitude and skills Essential Ability to work to deadlines, prioritise a heavy workload and maintain accuracy Ability to liaise with all professionals and levels in a confident and effective manner Ability to deal with complaints and incidents in a professional manner. Attention to detail Desirable Dental Software knowledge. Worked with patients who have additional needs. Experience Essential Experience within an administration role. Extensive knowledge of Microsoft Packages Organisational skills Ability to work to deadlines and prioritise a heavy workload always ensuring high level of attention to detail Manage and prioritise own workload Desirable Previous experience as a Senior Administrator. Personal Qualilties Essential Ability to deal with the public in a polite and effective manner Ability to work under limited supervision Flexibility Professional approach Able to communicate with staff across all levels of the organisation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oxford Health NHS Trust Address Trust HQ Corporate Services Littlemore Mental Health Centre Sandford Road Oxfordshire OX4 4XN Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)