Senior National Account Manager – QSR
Location: Haddenham, UK
Working model: Hybrid
Contract type: Permanent
As the QSR Account Manager, you will be responsible for driving sustainable growth across Europe (markets to be defined) with a key strategic QSR Customer. You will support and lead the implementation of joint plans with this partner to become their preferred condiment, coating, and seasoning supplier.
You will be a key member of the European QSR team that includes the existing account teams and will play a key role in strategy execution cross-functionally within the region.
Responsibilities
* Implement our commercial strategy to win one of our largest, strategic QSR Customers
o Develop, implement, and govern customer joint business plans
o Manage detailed implementation plans developed within cross-functional teams and follow up on execution through robust tracking and issue resolution
* Deliver the financials
o Deliver annual growth plans including P&L management, articulating performance drivers, promotional activity, and managing forecasting routines
o Lead negotiations in line with our commercial framework
* Establish multi-functional relationships with this customer, their processors, and franchisees, to become their preferred supplier
o Build effective relationships with key stakeholders of our major markets
o Proactively resolve commercial and executional issues that affect our partners or require positive escalation to resolve
* Create and maintain cross-functional enthusiasm behind our strategic, differentiated agenda
o Create a compelling vision with a strong sense of unity and desire to win together
o Foster collaboration throughout the organization, understanding the benefit and importance of “one McCormick team”
Key Competencies
* Strategic thinking: identify opportunities and issues in complex, ambiguous situations and translate through to clear choices that resolve trade-offs between competing priorities
* Influence: structured communication skills with a clear aptitude to listen and respond to partner needs, and adapt to and engage different audiences. Is a trusted advisor to senior stakeholders and teams around the business and with senior external stakeholders
* Business Savvy: sets clear routines to ensure objectives are met, with escalation routes in place to resolve off-track issues
* Team player: role-models a growth mindset that embraces change and deploys best-practice approaches to win hearts and minds and ultimately embed change into the organization
* Commercial approach: role-models best practice approaches to selling, negotiating, account planning, and sets the bar for the wider team
Candidate Profile
* Degree qualified or equivalent
* Sales into QSRs or experience working within QSRs preferred
* Track record of growth delivery and share expansion
* Leading cross-functional matrix teams
* Financial: Sales to Gross Profit, Investment business case building
* Pricing negotiation experience and knowledge
* Outstanding oral and written communication, presentation, and relationship-building skills across all organizational levels
* Highly customer-focused with the ability to build and maintain strong relationships
* Self-motivation and ability to work and make decisions autonomously
Company
At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions, and do what's right for our business, our people, our communities, and our planet. Join us on our quest to make every meal and moment better.
Founded in Baltimore, MD in 1889, McCormick is a global leader in flavor. With 14,000 employees around the world and more than $6
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