Summary
Your apprenticeship will involve working alongside our qualified dispensing team, learning how to become a Pharmacy Dispenser. Our 18-month apprenticeship will gain a specialised certificate which is a requirement to work in any pharmacy. Duties include dispensing medication and supporting with housekeeping duties such as stock rotation.
Annual wage
£15,600 a year
£7.50ph, working up to 40 hours per week
Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday from 9.00am - 5.30pm. Days and shifts to be confirmed.
40 hours a week
Possible start date
Monday 3 March
Duration
1 year 6 months
Positions available
4
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Your day-to-day duties will include:
* Working alongside a fully trained and diverse dispensing team, helping in the prescription process
* Dealing with customer requests and queries, both in person and over the phone
* Liaising with doctor's surgeries and other healthcare professionals
* Completing your coursework in a timely manner
* Keep up to date with current pharmacy practice, new drugs and their uses
* Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with General Data Protection Regulation (GDPR) from 25th May 2018)
Where you’ll work
Citywide Health - Tower Court Pharmacy
1 Tower Court
Oakdale Road
York
YO30 4WL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BRADFORD COLLEGE
Your training course
Pharmacy services assistant (level 2)
Equal to GCSE
Course contents
* receive and log prescriptions
* assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
* work according to legislative requirements, and organisational policies
* order, receive, maintain and issue pharmaceutical stock
* provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
* work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
* act in accordance with systems and organisational governance
* recognise and act within the pharmacy regulatory, legal and ethical standards
* support the team in the development of others
* maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
* communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
* handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
* use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
* demonstrate person centred care and support within a pharmacy setting
* make pharmacy patients and patient safety your first concern
* use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
* maintain the interests of patients and the health of the public
* promote and advocate equality, diversity and inclusion
* promote healthy lifestyles to customers
* work safely within the parameters of your role using Standard Operating Procedures
* apply policies which relate to health and safety at work
* act appropriately in situations to prevent harm to yourself and others
Your training plan
* All the training is on-site, and you do not need to attend off-site college days to complete this Apprenticeship
* An e-learning portfolio plus on-site tutors will help you progress to a Level 2 Pharmacy Services Assistant standard, which is a requirement to work in any pharmacy in the UK
* Functional Skills (if required)
Requirements
Desirable qualifications
GCSE or equivalent in:
* Maths & English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Logical
* Team working
* Patience
Other requirements
The ideal candidate must be: Friendly, caring and passionate about patient welfare. Willing to learn and take on new challenges. Can work accurately under pressure and in a fast paced environment. Ambitious with a good work ethic. Be a strong team player whilst also able to work independently. Take on feedback and listen to directions.